Data Protection Rights

MobiCash recognizes that personal data must be handled lawfully, fairly, securely and transparently. This page explains the general rights that individuals may exercise in relation to personal data processed through MobiCash websites, platforms, support channels and service interactions.

Your Rights

Subject to applicable law and identity verification, you may request access to your personal data, correction of inaccurate data, deletion where legally permitted, restriction of processing, objection to certain processing, portability where applicable, and information about how your data is used.

How to Submit a Request

Data protection requests may be submitted through the Contact & Complaints page or by email to info@mobicashonline.com. MobiCash may request proof of identity before processing any request.

Security and Retention

Personal data may be retained where required for service operation, legal compliance, dispute handling, transaction evidence, AML/CFT controls, audit, fraud prevention and regulatory reporting.